Privacy Policy
Last Updated: 14 April 2025
1. Introduction
AgentricAI Ltd. ("AgentricAI," "we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI-powered insurance automation services.
As a London-based artificial intelligence company specializing in insurance automation processes, we understand the importance of maintaining the confidentiality and security of information entrusted to us. This Privacy Policy applies to information we collect through our website, platform, services, and electronic communications.
Please read the full Privacy Policy carefully to understand our policies and practices regarding your information and contact our Data Protection Officer at privacy@agentricai.com if you have questions.
2. Information We Collect
2.1. Personal Information
We may collect the following types of personal information:
- Identity Data: Name, job title, company name
- Contact Data: Email address, telephone number, postal address
- Technical Data: IP address, browser type and version, operating system, device information
- Usage Data: Information about how you use our website and services
Marketing Data: Your preferences in receiving marketing from us
2.2. Information Processed Through Our Services
When our clients use our insurance automation services, we may process various types of data on their behalf, including:
- Insurance documents and related data
- Customer information provided by our clients
- Underwriting information
- Claims data
3. How We Collect Your Information
We collect information through:
- Direct interactions when you provide information by filling in forms, corresponding with us, or using our services
- Automated technologies that automatically collect Technical Data about your equipment, browsing actions, and patterns
- Third parties or publicly available sources, including analytics providers, advertising networks, and search information providers
4. How We Use Your Information
We use your information for the following purposes:
- To provide, maintain, and improve our services
- To process and fulfill your service requests
- To communicate with you about our services
- To develop new products and services
- To prevent fraud and enhance security
- To comply with legal obligations
- For marketing and promotional purposes (with your consent)
5. Data Sharing and Disclosure
We may share your personal information with:
- Service providers who perform services on our behalf
- Professional advisers including lawyers, auditors, and insurers
- Regulatory authorities, law enforcement agencies, and other governmental bodies when required by law
- Business partners in connection with certain business transactions
- Any third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
6. International Transfers
We are based in the United Kingdom, but we may transfer, store, and process your information in countries outside of the UK and European Economic Area (EEA). Whenever we transfer your personal data out of the UK or EEA, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards.
7. Data Security
We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know.
8. Data Retention
We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
9. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Withdraw consent
10. Cookies and Similar Technologies
Our website uses cookies and similar technologies to distinguish you from other users. This helps us provide you with a good experience when you browse our website and allows us to improve our site. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies.
11. Children's Privacy
Our services are not intended for children under 16 years of age, and we do not knowingly collect personal information from children under 16.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Agentric AI Limited
128 City Road, EC1V 2NX
London, United Kingdom
Email: privacy@agentricai.com
